Here's what our customers say. You can also read more reviews here. Call us now to book your visit on 0800 051 4103
I asked PC Doctor to carry out an overdue maintenance service on my PC which was already performing poorly before Norton made the situation worse when they found and corrected a potential problem during which they seriously interfered with my ability to access and use my own applications.
I rang PC Doctor late in the afternoon and asked for a specific engineer to come and sort everything out. The receptionist traced the engineer and arranged for him to come at 9:30 the next day. He arrived promptly and within 3 hours he had completed a full performance review and eliminated the intrusions from Norton, so that I could return to my normal processing. During his visit the engineer answered a lot of questions and made sensible suggestions about transferring to Windows 10, including addresses and phone numbers of local providers of preparity training for Windows 10.
The cost of this visit was a pleasant surprise at £70. It was previuosly £100.
Patrick Smith, London
My computer was extremely slow, and when in a site it would stop completely.
PC Doctor engineer came and spent two hours working on the computer whilst explaining as he went along what he was correcting. Thank you PC Doctor.
Dennis Healy, Sittingbourne
I chose the company at random from the phone directory and was pleasantly surprised when they turned out to offer a first class service. Despite slight delays they kept me updated on my appointment. When the technician arrived he was polite and efficient, managed to solve my problem, and answered some extra questions as well. All in all very satisfied and would certainly recommend.
Richard Jessop, Cambridge
My computer would not start and PC Doctor quickly diagnosed 'mother board' failure.
I decided to buy one supplied by Terry the engineer and it was all set up and running within the hour of the booked appointment.
Linda Ricks, Crowborough
While trying to fix two problems with my laptop myself, and not having much clue what I was doing, I managed to lose some of my emails and decided I needed professional help. The PC Doctor engineer arrived within the time suggested and after spending an hour trying to fix the problem offered a couple of options for the way forward rather than wasting time. I opted for a new laptop, which was supplied and set-up for me with all my files safely moved across from the old machine. The engineer also solved the problem of how to back-up the thousands of photos my husband has accumulated on our desk top computer and to keep it backed up. All told it took three hours but it was definitely money well spent and I will definitely be turning to PC Doctor the next time something goes wrong. Highly recommend.
Mrs Steer, Hove
The work was carried out with little fuss. The engineer quickly identified the fault and rectified it. I will certainly use and recommend P C Doctor in the future.
John Tutt, Hastings
This was my first experience of using PCDoctor and I was ver pleased with quick efficient service. I was trouble connecting to internet and laptop was running very slow. The engineer came when the said he would and he sorted out the problem very quickly and serviced the machine which is now much better, I am very pleased and would recommend them to friends.
Mrs.Patricia Dawes, Ashford
Repaired laptop installed new software. Update new pc. Engineer was polite helpful and knowledgeable. The process from phoning company to completion was excellent. Fully recommend them.
David lang, Bexley
I would highly recommend PC Doctor Their friendly professional service is good to see The engineer arrived on time, did a great job, and listened to what my problems were, unlike some, and explained everything in simple terms, a great service.
My computer was faulty and I could not deal with the problems myself. I called in this company and must say that the gentleman who called was pleasant, helpful, and obviously experienced, and I would recommend him without question. I know, too, that if there was a follow-up problem and contacted him, he would help me all he could.
Barbara Corke, Tonbridge
The representative telephoned ahead of the scheduled appointment to ensure that it was convenient, and when he arrived he quickly identified the problem and was able to fix it. In addition he completed a 'clean up' of the laptop which made it run quicker, and provided a number of useful tips regarding the maintenance and operation of it. All completed in under one hour.
John Rowland, Ashford
I was impressed by the professionalism and patience shown by the engineer.
Martin Horsfield, Fleet
The problem was not straightforward as an upgrade had rather messed up my files etc. The engineer was resourceful and when one solution didn't work he was able to come up with others. He left me with a method of sorting my final issue myself rather than run into another hours charges. First class.
Ray Stones, Felixstowe
Came the same day and the engineer was very professional and sorted the problem well within the hour.
Roger Constant, Bedford
Being anon-computer literate, I rely on others to sort any problems out. For over 12 years, I have relied on PC Doctor and they have never let me down. They always deal with all issues, whether minor or major, in a caring and professional manner. Highly recommend them.
Jill Wilson, Newbury